Terms of service

Welcome to Komal’s Sweets. By accessing and using our website, you agree to the following terms and conditions:

General

This website is operated by Komal’s Sweets. Throughout the site, “we,” “us,” and “our” refer to Komal’s Sweets. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Products & Orders

All products are freshly prepared and subject to availability. We reserve the right to refuse or cancel any order at our discretion (for reasons including stock unavailability, pricing errors, or fraudulent activity).

Pricing & Payments

All prices listed are in INR and inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Payments must be made in full before order processing.

Shipping & Delivery

We use third-party courier partners (via Shiprocket) for deliveries. Delivery times are estimates and may vary. We are not responsible for delays caused by courier companies or incorrect address details provided by the customer.

Returns & Refunds

Due to the perishable nature of our sweets, we do not accept returns. Refunds or replacements will be issued only in cases of damage, spoilage, or incorrect product delivered, as outlined in our Return & Refund Policy.

Limitation of Liability

Komal’s Sweets shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Contact Us

For any questions about these Terms, please contact us at komalssweets@gmail.com or 9945696707